Privacy Policy

Privacy Policy for Loveyourlashes Kelowna Eyelash Extensions

At Loveyourlashes Kelowna Eyelash Extensions, we take the protection of our customers' personal information seriously. This Privacy Policy outlines how we collect, use, and safeguard your personal information to ensure your privacy and security.

Information We Collect: We collect the following types of personal information from our customers:

Contact Information: This includes your name, phone number, email address, and mailing address.

Payment Information: When you make a payment for our services, we may collect payment card details or other financial information. However, we do not store this information, and it is securely processed by our trusted payment service provider.

Appointment Details: Information related to your appointments, such as dates and times of service, stylist preferences, and any special requests or notes.

Health and Allergy Information: If you provide information about allergies or health conditions that may be relevant to your eyelash extension service, we will keep this information confidential and use it solely for your safety and service customization.

How We Use Your Information: We use your personal information for the following purposes:

Service Delivery: To schedule and provide our eyelash extension services, ensuring we meet your preferences and requirements.

Communication: To send appointment confirmations, reminders, and updates about our services.

Marketing: With your consent, we may send you marketing communications, such as promotions, special offers, and newsletters. You can opt out of these communications at any time.

Customer Support: To address your inquiries, requests, or concerns related to our services.

 Information Security: We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security measures include encryption, access controls, and regular security assessments. Your payment information is securely processed by trusted payment service providers, and we do not store your payment card details.

Sharing Your Information: We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third-party service providers who assist us in delivering our services, such as scheduling software providers or email marketing services. These providers are contractually obligated to protect your data and use it only for the purposes specified by Loveyourlashes Kelowna Eyelash Extensions.

Your Choices and Rights:

You have the right to:

- Access and review your personal information that we hold.

- Correct any inaccuracies in your personal information.

- Withdraw consent for marketing communications at any time.

- Request the deletion of your personal information, subject to applicable legal requirements.

Contact Us: If you have any questions, concerns, or requests regarding your personal information or this Privacy Policy, please contact us at: loveyourlasheskelowna@gmail.com

Updates to Privacy Policy:

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and providing a prominent notice.

By choosing to use our services, you consent to the terms outlined in this Privacy Policy.