Booking, Deposits & Cancellations
• A non-refundable deposit is required to secure all appointments. This deposit goes toward the total service cost and may be adjusted at any time.
• No refunds are provided on completed services due to the time, product, and artistry involved.
• If there are any issues with your lashes, please notify Love Your Lashes Kelowna within 24 hours of your appointment. Any concerns reported after that timeframe will be considered the client’s responsibility.
• If I need to cancel or reschedule, I agree to notify LoveYourLashes as soon as possible.
• Less than 24 hours notice will result in forfeiture of my deposit.
• Same-day cancellations or no-shows are subject to a fee of up to 100% of the service cost.
• No-shows will not be rebooked.
• Clients who reschedule more than twice within one week will no longer be rebooked, out of respect for time and schedule management.
• Reschedules with short notice may also incur a 50% rescheduling fee.
• Arriving more than 15 minutes late may require rescheduling and will be treated as a no-show.
Fill Policy
Fill pricing is based on retaining at least 50% of your lash extensions since your last appointment. Less than 50% retention will require a new full set. Fills on work done by other artists are considered foreign fills and are priced after consultation. Removal may be required prior to service.
I understand that the eyelash extension procedure involves the precise application of synthetic eyelashes to my natural lashes either as individual classics or volume fans by bonding one extension to one natural lash. During the procedure, it is my responsibility to remain still and keep my eyes closed for the entire duration of the appointment.
For safety and concentration purposes, please do not bring company to your appointment.
Acknowledgement of Risks
I have been informed of the possible risks and side effects associated with the application and removal of eyelash extensions.
These may include, but are not limited to:
• Temporary eye redness or irritation
• Watery eyes or mild sensitivity from adhesive fumes
If I experience any unusual symptoms, allergic reactions, or eye concerns, I understand that all future appointments will be paused until I have been cleared by my physician.
Aftercare & Maintenance
I understand that maintaining my lash extensions requires daily cleansing and following the aftercare instructions provided.
Proper care is my responsibility to ensure the health of my natural lashes and the longevity of my extensions.
Appointment Etiquette & Preparation
•Please do not chew gum during your appointment.
•Please avoid talking with your hands or excessive movement while on the lash bed.
•As this is a private home-based studio, kindly wear socks to your appointment to help maintain cleanliness and comfort within the space.
•Please do not arrive with any open wounds, cuts, or visible irritation on the face. Service will need to be rescheduled if present.
•If you are feeling unwell or sick, please contact Love Your Lashes Kelowna to reschedule your appointment out of courtesy and respect for everyone’s health.
Photo & Media Consent
I give permission to Love Your Lashes Kelowna to use before and after photos or videos of my lashes for promotional purposes (including social media, website, or portfolio use).
Reminders & Communication
I consent to receiving text and/or email reminders 24–48 hours prior to my appointment. (Please ensure your contact information is up to date.)
Right to Refuse Service
Love Your Lashes Kelowna reserves the right to refuse service to anyone, at any time, for any reason, to ensure the safety, comfort, and professionalism of the environment.
By signing below, I confirm that I have read and fully understand the information above.
I acknowledge the risks involved, agree to follow all aftercare and salon policies, and voluntarily consent to proceed with eyelash extension services. I release and hold harmless Love Your Lashes Kelowna and its Lash Technician from any liability, demands, or claims that may arise in connection with this procedure.
YOU MUST SIGN THE CLIENT CONSENT FORM SENT VIA EMAIL PRIOR TO YOUR APPOINTMENT!
Mega volume eyelash extensions are a type of lash extension technique that creates a dramatic, full, and voluminous look. Multiple ultra-fine lash extensions are skillfully applied to each natural lash using a specialized fanning technique. The result is a dense and glamorous set of lashes that appear incredibly thick and intense, perfect for those seeking a bold and eye-catching appearance.
Returning Clients Only
Perfect for clients who can manage a bit more time between appointments while still keeping their lashes looking full and balanced. THIS IS NOT A SUBSTITUTE FOR A NEW SET. Clients must have at least 50% of their lash extensions remaining for the appointment to qualify as a fill. If 50% or fewer lashes remain, a full set will be required, and additional charges will apply.
Perfect for those who can go a little bit longer in-between fills
If less than 50% remain or there are noticeable gaps, the service will be considered a full set and will be charged accordingly to ensure even coverage and the best possible results.
Perfect for clients who love keeping their lashes fluffy and full.
If less than 50% remain or there are noticeable gaps, the service will be considered a full set and will be charged accordingly to ensure even coverage and the best possible results.
Returning clients only (WITHIN 7 DAYS OF LAST APPOINTMENT)
This appointment is designed to fill small gaps, refresh any corner shedding, and keep your lashes looking perfectly full especially before a special event.
This service is not intended to replace a regular 2-week or 3-week fill. Clients must have at least 85% of their lash extensions remaining. Appointments booked beyond the 1-week mark or with less than the required retention will be rescheduled for the appropriate fill service.
Volume eyelash extensions are a popular lash extension technique that involves applying multiple lightweight lash extensions to each natural lash. By creating handmade lash fans with 2-6 extensions, the result is a fuller and more voluminous look. Volume lashes provide a soft, fluffy, and glamorous appearance, enhancing the natural lashes and adding depth and dimension to the eyes. They are an excellent choice for those who desire a luxurious and dramatic yet natural-looking set of eyelashes.
Returning Clients Only
Perfect for clients who can manage a bit more time between appointments while still keeping their lashes looking full and balanced. THIS IS NOT A SUBSTITUTE FOR A NEW SET. Clients must have at least 50% of their lash extensions remaining for the appointment to qualify as a fill. If 50% or fewer lashes remain, a full set will be required, and additional charges will apply.
Perfect for those who can go a little bit longer in-between fills
If less than 50% remain or there are noticeable gaps, the service will be considered a full set and will be charged accordingly to ensure even coverage and the best possible results.
Perfect for clients who love keeping their lashes fluffy and full.
If less than 50% remain or there are noticeable gaps, the service will be considered a full set and will be charged accordingly to ensure even coverage and the best possible results.
Returning clients only (WITHIN 7 DAYS OF LAST APPOINTMENT)
This appointment is designed to fill small gaps, refresh any corner shedding, and keep your lashes looking perfectly full especially before a special event.
This service is not intended to replace a regular 2-week or 3-week fill. Clients must have at least 85% of their lash extensions remaining. Appointments booked beyond the 1-week mark or with less than the required retention will be rescheduled for the appropriate fill service.
Hybrid eyelash extensions combine two different lash extension techniques: classic and volume. This method involves the application of individual lash extensions as well as handmade lash fans to create a blended look. By using a mix of both techniques, hybrid lashes provide the best of both worlds—added volume and a subtle, natural effect. This style is ideal for those who desire a more textured and multidimensional appearance, striking a balance between a classic and voluminous look.
Returning Clients Only
Perfect for clients who can manage a bit more time between appointments while still keeping their lashes looking full and balanced. THIS IS NOT A SUBSTITUTE FOR A NEW SET. Clients must have at least 50% of their lash extensions remaining for the appointment to qualify as a fill. If 50% or fewer lashes remain, a full set will be required, and additional charges will apply.
Perfect for those who can go a little bit longer in-between fills
If less than 50% remain or there are noticeable gaps, the service will be considered a full set and will be charged accordingly to ensure even coverage and the best possible results.
Perfect for clients who love keeping their lashes fluffy and full.
If less than 50% remain or there are noticeable gaps, the service will be considered a full set and will be charged accordingly to ensure even coverage and the best possible results.
Returning clients only (WITHIN 7 DAYS OF LAST APPOINTMENT)
This appointment is designed to fill small gaps, refresh any corner shedding, and keep your lashes looking perfectly full especially before a special event.
This service is not intended to replace a regular 2-week or 3-week fill. Clients must have at least 85% of their lash extensions remaining. Appointments booked beyond the 1-week mark or with less than the required retention will be rescheduled for the appropriate fill service.
Classic eyelash extensions are the most traditional lash extension technique. In this method, a single lash extension is applied to each natural lash. The result is a natural yet enhanced appearance, adding length and thickness to the lashes. Classic lashes create a defined and elegant look, suitable for those seeking a subtle and effortless enhancement of their natural beauty.
Returning Clients Only
Perfect for clients who can manage a bit more time between appointments while still keeping their lashes looking full and balanced. THIS IS NOT A SUBSTITUTE FOR A NEW SET. Clients must have at least 50% of their lash extensions remaining for the appointment to qualify as a fill. If 50% or fewer lashes remain, a full set will be required, and additional charges will apply.
Perfect for those who can go a little bit longer in-between fills
If less than 50% remain or there are noticeable gaps, the service will be considered a full set and will be charged accordingly to ensure even coverage and the best possible results.
Perfect for clients who love keeping their lashes fluffy and full.
If less than 50% remain or there are noticeable gaps, the service will be considered a full set and will be charged accordingly to ensure even coverage and the best possible results.
Returning clients only (WITHIN 7 DAYS OF LAST APPOINTMENT)
This appointment is designed to fill small gaps, refresh any corner shedding, and keep your lashes looking perfectly full especially before a special event.
This service is not intended to replace a regular 2-week or 3-week fill. Clients must have at least 85% of their lash extensions remaining. Appointments booked beyond the 1-week mark or with less than the required retention will be rescheduled for the appropriate fill service.
Eyelash extension removal is the process of safely and gently removing the applied lash extensions from the natural lashes. There are a few methods used for eyelash extension removal, including using a specially formulated lash adhesive remover or a gel-based remover. The technician carefully applies the remover to the lash extensions, allowing it to break down the adhesive bond. After a few minutes, the lash extensions can be easily and painlessly removed using tweezers or a gentle sliding moti
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